“Not really the dept fault but needs more doctors on.”
“Water machine perhaps”
“Be able to make future appointments, not just on the day appointments as employers are not always happy with this.”
“Pre bookable appts”
“Nothing”
Is there anything you are happy with at Hawthorn Surgery?
“Friendly staff and good service”
“Staff always polite and friendly. “
“I find staff on phone helpful, although I’ve here’s when talking to people how angry they feel about them, but I think it’s because they can’t fit them in because not enough doctors in duty”.
“Appointment waiting times and staff”.
“Helpful and friendly staff”
“Very nice staff and doctors”
“Friendly reception”
“The doctor I saw was incredibly kind and knowledgeable. She explained the problem to me in simple language, which was really appreciated. Best doctors’ surgery I’ve been to, would recommend to anyone!”
“GPs usually good and do what they say they will and follow up etc.
“When I ring and explain what is wrong you always get me an appointment thankyou”
“Everything is satisfactory, reception very helpful. Can always either speak to a doctor or have an appointment.”
