Friends and family Test Results March 2024

Posted by: devon - Posted on:

How could we improve at Hawthorn Surgery?


“2 people answering phones at busy times.”

“More appointments available to book online”.

“Nothing comes to mind highly satisfied with Hawthorn Surgery”.

“Quicker telephone response time”

“More spaces for parking”

Is there anything you are happy with at Hawthorn Surgery?

“Staff are very accommodating where they can be”.

“Nurse I seen this morning (Sarah?) excellent. “

“Very professional and caring all round”.

“Lovely staff”.

“The service is very good, and the GPs are great!”

“With Dr Angela Stonelake”

“Staff are friendly”.

“High customer service on the phone, very friendly and helpful staff”