Friends and Family Test Results October 2023

Posted by: devon - Posted on:

How could we improve at Hawthorn Surgery?

  • “For me not a regular user nothing”
  • “More appointments”
  • “Only improved required by the car park and people not blocking you in to get out”
  • “Tea and biscuits”
  • “appointment ls on time”

Is there anything you are happy with at Hawthorn Surgery?

  • “Very helpful receptionist in particular Emma very good all round patient care”
  • “Friendly reception staff”
  • “Great staff always pleasant and approachable”
  • “everything all friendly “